At CPM we are committed to growing and developing our people from within. We encourage people to push themselves and broaden their experience, working with different blue chip clients. We share an ethos of work hard and have fun, bringing everyone together to achieve our goals, while embracing the spirit of CPM. We know that when people enjoy their work, they deliver amazing results.
Of our employees have told us they’re proud to work for CPM
60% of our managers are promoted from within, demonstrating our commitment to developing people to be their very best
All managers go through our award winning development programme ‘My Manager’
Investors in People Gold accredited since November 2016. We put people at the very core of our business
We encourage our people to adopt the healthy work-life balance that is enshrined in the spirit of CPM. It’s all about taking on personal challenges, having fun and giving back to the community.
Always creating an environment where we trust and empower our people to do the right thing.
Always thinking of what’s next.
Always striving to be the best. Excellence is an attitude, not a skill.
Always valuing our people and our diversity. Treating others as we would like to be treated.
Always being sincere, open and honest with our people, our clients and our community.
I have been at CPM and the Omnicom group of companies for over 20 years and during this time I have enjoyed a variety of roles and have had the pleasure of working with many different clients across all channels and sectors. I started my career on the CPM Management Development Programme, where I gained some great sales experience and really understood what it was like to be at the coalface. I have huge respect for our field teams who drive sales day in day out on behalf of our customers. I was promoted to a Client Director leading a talented team of Client Service Managers, and seeing people develop and grow is a great privilege.
My career at CPM has taken me from the world of Luxury brands where I managed beauty consultants through to heading up divisions managing sales teams working for Walt Disney, Boots, JTI, Coty, and P&G. I have worked across many channels including - high street retailers, discounters, pharmacy, convenience and grocery. I have until recently headed up our Contact Centre in Thame which has really helped me develop new ways of integrating field sales and digital / phone campaigns.
I am now moving into a new channel heading up CPM’s Sales & Marketing Initiatives and am excited about the prospect of driving sales for new CPM clients.
Lee Clarke | Client Service Manager
I‘ve been at CPM for just over 6 Years, joining the company as a Business Development Executive before progressing to an Area Sales Manager in the field. For 2 Years I was the CSM for Diageo Convenience and Grocery Accounts. This involved managing a team of 60 Business Development Executives & 6 Area Sales Managers to drive sales & distribution across both channels ensuring we deliver the stretching growth targets set. More recently in the last 18 months, I have moved to the Asahi account leading a team working in the On-Trade both in the field and over the phone – alongside this I am working with the Asahi Off-Trade team to see how CPM can support sales.
My Development path whilst at CPM has included being part of the Grow Our Own program in 2013/14 which supported me through training and coaching to be ready to move into my first Client Service Manager role.
Whilst I am extremely proud of a number of achievements during my time with CPM, winning the My Manager award in 2013 still stands out for me as award that is nominated by the team and more recently award the Spirit of CPM award for 2017.
Kevin Ingham | National Sales Manager
I’m responsible for operational excellence of the Diageo Convenience account ensuring all KPI’s are achieved and maintain relationships with key stakeholders within the Diageo business.
The field team are responsible for growing distribution of Diageo products in the Convenience channel through Independents, Symbol and C&C outlets. This is achieved by engaging with retailers and having commercial conversations on how to grow their category sales in store through range and layout and also shopper attraction. We will also support outlets with Trade days and local/regional events to maximise their impact.
I’ve been a National Sales Manager for 3 months, prior to this I spent 18 Months as a Regional Sales Manager. I have been with CPM for seven years and have also spent time on the P&G account working from a Business Development Executive to a Regional Development Manager level.
Having been with CPM for nearly 7 years in total progressing from a BDE to a National Sales Manager, the support & training I have received from CPM has been nothing short of amazing. I have found that my ambitions have been matched by those around me to help me grow in each and every role I have been successful in. It is this type of environment that I thrive in. One that is both challenging but rewarding at the same time, I am very much looking forward to my next challenge and hope to continue progressing through the business.
Vicky Matthews | Assistant HR Business Adviser
I’m the Assistant HR Business Adviser for the Warrington HR department. My main duties include on boarding administration of new employees to the Warrington, Leeds and Didsbury sites, supporting on investigations, disciplinaries and grievances and providing general employee relations advice to line managers and employees.
When I started at CPM, I was clear in my motives to develop which my managers have embraced. In the 3 years that I have been at CPM my role has changed considerably. One of the main changes is that I have been given the opportunity to gain more responsibility by moving onto the Advisory team for both office and field employees.
What makes CPM a great place to work is the staff. I’ve always said that your work colleagues become family members due to the amount of time that you spend with them on a weekly basis. I can definitely say that this is most certainly the case here at CPM. With the work that I am involved in, some days can be extremely tough but my colleagues are very supportive, which is exactly what you need.
Jodie Millar | Customer Development Executive
I have worked for CPM for 1 year and 8 months now. This has been both in a recruitment role in head office then moving into a field role.
I’m currently a Customer Development Executive for Asahi UK and a year into this role which I am really enjoying. On a daily bases I will visit Pubs/Bars/Restaurants that are currently pouring the beer brands that are in our portfolio. On these visits I work mainly on customer development, ensuring that everything is ok with the brand they currently have pouring in the outlet and I’m also always looking for any other opportunity that there may be for us whether this would be adding another brand into the bar or increasing the sales of the current brands. Also brand visibility and training is something that is a huge focus in the role of a customer development executive.
I love working for CPM as I think they are a great company that support anyone in their current roles or anything they would like to progress into, as they did with me moving from recruitment to field sales. Whenever I am in contact now with anyone from the office they are always helpful and friendly and sort any issues you may have out in the field as soon as possible!
Charlie Williams | E-Commerce Specialist
My role involves supporting customers throughout the process of ordering a new vehicle from Peugeot PSA. I guide them through each step of the transaction. From the initial browsing of cars up to the point of collecting the keys of their new Peugeot!
I’m the first point of contact for any customer queries, and it’s my role to ensure that they receive the highest level of customer service. To ensure ordering a vehicle is a smooth and easy process.
I’ve worked for CPM for the last two years. Having joined as a communicator and working my way up to my current position which illustrates the opportunities for progression within the company. I have been in my current role since this job launched in January.
I love working for CPM because there is a good working environment, with a lot of support from my managers and work colleagues. I also love the fact there are opportunities for progression and I have personally benefitted from this.
Mark Rowles | Team Leader
I’m a Team Leader in the contact centre in Thame and I’ve worked within the Automotive Division for coming up to 9 years, progressing from Communicator to the Team Leader position.
Day to day I’m responsible for managing a team across multiple disciplines, looking after social media, front office, back office and car hire. I’m responsible for ensuring the team are focused on their individual and team SLAs and providing them with the knowledge and support to do their job. It is also essential that the team are kept motivated so a certain element of fun and crazy needs to be visible to keep the team engaged!
My team are what make me love working for CPM. Our strength is in our ability to work with each other; through mutual respect and knowing we are all in it together. The people make the business and my team certainly make coming into work enjoyable.
Leanne Green | MI & Operations Leader
I’ve worked for CPM for three and half years and am currently working as an MI & Operations leader as part of our contact centre operations team.
Within my current role it’s my job to manage the operation of multiple fast paced contact centre teams. It is my responsibility to ensure that client service levels are achieved each month and to complete accurate, quality reporting to relay this back to our clients. I also ensure the teams have the resource and information they require to be able to perform their roles to the best of their ability. This involves providing new starter training, regular refresher training, producing and maintaining process documents etc. It is also my responsibility to manage client expectations and respond to any client requests in a timely manner.
I enjoy the variety that my role provides – no day is ever the same. I enjoy the challenges that it presents to me as I thrive on overcoming and successfully completing a new challenge and I also enjoy the relationships I have built throughout the CPM business and with my clients. It’s these elements alongside the strong people that CPM has within its family which make me love working here and make me passionate about continuing my career with CPM.
Marie Clarke | Senior Sales Manager
I joined CPM in August 2009 as a Sales Manager on the Royal Mail Campaign; in 2013 I was promoted to Senior Sales Manager.
I currently oversee a 50 FTE sales activity that is responsible for achieving the B2B sales portfolio and new business targets. I’m supported by four experienced Sales Managers that have all been promoted from grass roots.
Royal Mail trades in a fast paced, highly competitive and constantly changing market place. Most of my day is not scripted and I have to roll with the punches.
I have a passion for people development and growth and this job allows me to witness people with great potential to become super stars of the future. CPM creates an environment where it is a truly great place to work which allows people like me to demonstrate the individuality and creative flair. The CPM team are now my second family who continually support and encourage each other to be better and do different.
Lucy Banks | Business Development Executive
I have been working for CPM for 3 years, where I initially started as a Territory Development Manager. I then moved to work as the Training Support and VIP Manager and did this for 9 months. This involved providing training support for new starters and the wider field team. I also liaised with the client and Territory Development Managers in the field to organise and manage VIP Visits.
I love working for CPM because they have invested in me as a person, from being selected for their ‘Grow our Own’ scheme to providing with me with career progression opportunities. The network of support from my managers and colleagues around me over the last 3 years has been second to none. I’m now working on the Diageo account which is giving me the opportunity to further increase my knowledge and skills across the wider CPM business.
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