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Jo Farnham | Client Service Director

I have been at CPM and the Omnicom group of companies for over 20 years and during this time I have enjoyed a variety of roles and have had the pleasure of working with many different clients across all channels and sectors. I started my career on the CPM Management Development Programme, where I gained some great sales experience and really understood what it was like to be at the coalface. I have huge respect for our field teams who drive sales day in day out on behalf of our customers. I was promoted to a Client Director leading a talented team of Client Service Managers, and seeing people develop and grow is a great privilege.
My career at CPM has taken me from the world of Luxury brands where I managed beauty consultants through to heading up divisions managing sales teams working for Walt Disney, Boots, JTI, Coty, and P&G. I have worked across many channels including – high street retailers, discounters, pharmacy, convenience and grocery. I have until recently headed up our Contact Centre in Thame which has really helped me develop new ways of integrating field sales and digital / phone campaigns.
I am now moving into a new channel heading up CPM’s Sales & Marketing Initiatives and am excited about the prospect of driving sales for new CPM clients.

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