What our clients say
"The CPM teams are excellent at fostering great store relationships that mean issues are solved quickly and effectively."
"CPM created a 'one team' feeling. They are a very efficient and extremely good at resolving issues... a pleasure to work with."
"CPM was able to deliver within record time and within the allocated budget. As an organisation CPM demonstrated flexibility, commitment and professionalism throughout the campaign period."
Merchandising
Your brand needs to stand out on shelf and we're here to help get things right in store. After all, 70% of customer-buying decisions are made at the point of
purchase.
- Stock & order
- Planogram compliance implementation
- Display management
- POS placement
- Secondary display siting
- Standards and benchmarking
- Space gains
- Gap fill
- Out of stocks elimination
- Price retention
- Price ticketing
- Launch implementation
Auditing
You need real time feedback and information. Our audit teams employ advanced auditing tools in the field, over the phone or on the web so we are here to gather data, fix errors and make sure you have all the necessary facts to optimise your sales.
- Benchmarking audits
- Stock inventory
- Cyclical audits checking against promotional plans
- Pre & post new product launches
- Out of stock product
- Competitor activity and pricing
- Staff and customer interviews
Active Selling
You need to maximise a product launch or increase sales, so we're here to provide brand ambassadors to work alone or alongside store staff to maximise sales.
- Increased brand presence in store
- Driving consumers to fixture
- Targeting shoppers to maximise effect on sales
- Pre-agreed sales targets (with risk reward element)
- Proven track record in sales
Training
You want to deliver sometimes complex messages clearly and concisely. We're here to help you speak to consumers on product benefits either directly or by
conveying product knowledge to store staff (train the trainer).
- Train the trainer
- Process changes
- NPD
- Product demonstrations
- Training support
- One on one or group training
- Sales training
Car/Van Sales
You need to reach independent retailers and we're here to help increase distribution or existing lines, sell in NPD or expand your brand portfolio through a
van/car sales operation.
- Increasing distribution
- Forging essential retailer relationships
- Improving brand visibility
- Supporting C&C
- Negotiating additional facings or off fixture displays
Mystery shopping
You need information and we're here to find it. Rewarding excellent customer service, identifying non-compliance and understanding competitor situations
are all important to your brand's performance. Whether covert or reveal mystery shop activity, we'll get to the heart of it.
- Covert
- Covert and reveal
- Compliance checks
- Loyalty programmes and incentives
- Competitor information
- Standards and benchmarking
Tactical Division
About us
Welcome. We'll get under the skin of your immediate needs, think creatively about the problem and deliver the best possible solution. We'll do that through
our team of over 38,000 people, all committed to professional, flexible and efficient delivery. Have a read of what our clients say about us, they show we mean
business!
What we do
We offer a wide range of solutions all designed to fix a short-term problem and drive sales.
Float your cursor over the boxes below to find out more.
Let's get personal - meet three of our team
Anna Marsden 
Operations Co-ordinator
Manages day to day admin associated with client activities.
What you probably didn't know about Anna
Went trekking in the Columbian jungle.
Chris Higgs
Client Service Manager
First point of contact for clients, responsible for overall campaign delivery.
What you probably didn't know about Chris
Never misses the opportunity to get in the singing limelight, having started at the age of 10 in the Gang Show dressed as a fairy singing a solo in front of
over 700 people at each show!
Deborah Clarke
Group Client Service Manager
Responsible for a team of Client Service Managers, adding strategic input into overall campaign delivery.
What you probably didn't know about Deborah
Used to run a Safari Company in South Africa, and during a horseriding trip was followed by a Zebra, which the horses didn't like!
CPM sustainability
