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I am a highly motivated and dynamic Training Manager with over twenty years’ experience in learning and development and sales training.
I joined CPM in August 2010, and am currently responsible for leading and managing learning and development across CPM’s contact centres in Thame and Warrington. As the Cross site Training Manager I combine my visual arts Diploma and Masters in Education, to design, deliver and manage learning and development programmes, for both new and existing staff delivering for our clients
I love working at CPM because it is a great place to work and as an award winning public speaker, I enjoy supporting and coaching our contact centre staff to improve performance and deliver great results for our clients.