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Charlie Williams | E-Commerce Specialist

My role involves supporting customers throughout the process of ordering a new vehicle from Peugeot PSA. I guide them through each step of the transaction. From the initial browsing of cars up to the point of collecting the keys of their new Peugeot!
I’m the first point of contact for any customer queries, and it’s my role to ensure that they receive the highest level of customer service. To ensure ordering a vehicle is a smooth and easy process.
I’ve worked for CPM for the last two years. Having joined as a communicator and working my way up to my current position which illustrates the opportunities for progression within the company. I have been in my current role since this job launched in January.
I love working for CPM because there is a good working environment, with a lot of support from my managers and work colleagues. I also love the fact there are opportunities for progression and I have personally benefitted from this.

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